Terms of Service

1. The Service

Kọmply is a software-as-a-service (SaaS) platform that provides automated payroll calculation, tax compliance tracking, filing reminders and AI-assisted compliance guidance for Nigerian businesses and individual taxpayers. The platform is operated by Redberry Technology Africa Limited, Lagos, Nigeria.

Kọmply is a calculation and guidance tool. We do not act as a licensed tax advisor, accountant or legal practitioner. All calculations are based on publicly available Nigerian tax law and regulations. For complex tax matters, you should consult a qualified Nigerian tax professional.

2. Eligibility

To use Kọmply you must:

• Be at least 18 years of age
• Be a Nigerian resident, citizen or business entity operating in Nigeria
• Provide accurate and complete information when creating your account
• Have the legal authority to bind any business you represent

3. Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activity that occurs under your account
• Ensuring the accuracy of all data you enter into the platform
• Keeping your contact information current and accurate

You must notify us immediately at hello@komply.com.ng if you suspect unauthorised access to your account.

4. Subscription and Payment

Kọmply is offered on a subscription basis. By subscribing to a paid plan you agree to the following:

• Subscription fees are charged in Nigerian Naira as stated on our pricing page
• All new subscriptions include a 7-day free trial
• After the trial period, your selected plan will be charged automatically
• Payments are processed securely by Paystack
• Subscriptions renew automatically unless cancelled before the renewal date
• We do not offer refunds for partial billing periods
• We reserve the right to change pricing with 30 days notice to existing subscribers

5. Acceptable Use

You agree not to use Kọmply to:

• Enter false, misleading or fraudulent information about your business or employees
• Attempt to circumvent or manipulate tax calculations
• Access or interfere with other users accounts or data
• Reverse engineer, copy or reproduce any part of the platform
• Use the platform for any unlawful purpose under Nigerian law
• Resell or sublicense access to the platform without our written consent

6. Accuracy of Calculations

Kọmply uses 2026 Nigerian tax bands, PAYE rules and statutory rates as published by FIRS, PenCom, FMBN, NSITF and the CAC. While we make every effort to keep calculations accurate and current:

• You are ultimately responsible for verifying calculations before submitting to FIRS or any regulatory body
• Tax laws may change and there may be a delay before our platform is updated
• Kọmply is not liable for penalties or fines arising from incorrect calculations based on data you entered incorrectly
• We strongly recommend reviewing all calculations with a qualified accountant before large remittances

7. Data Ownership

You retain full ownership of all data you enter into Kọmply — including your business information, employee data and financial records. By using our platform, you grant us a limited licence to process this data solely to provide our services to you. We will never use your data for purposes other than providing the Kọmply service. Please refer to our Privacy Policy for full details on how we handle your data.

8. Intellectual Property

The Kọmply platform, including its design, software, content, algorithms and Amaka AI advisor, is the intellectual property of Redberry Technology Africa Limited. You may not copy, reproduce, modify or distribute any part of the platform without our written consent.

9. Service Availability

We aim to provide continuous access to Kọmply but cannot guarantee 100% uptime. We may occasionally take the platform offline for maintenance. We are not liable for losses caused by service interruptions. We will notify users of planned maintenance where possible.

10. Limitation of Liability

To the maximum extent permitted by Nigerian law, Redberry Technology Africa Limited shall not be liable for:

• Any indirect, incidental or consequential damages arising from your use of Kọmply
• Fines or penalties imposed by FIRS, PenCom or any regulatory body
• Losses arising from inaccurate data you provided to the platform
• Losses arising from your failure to act on compliance reminders

Our total liability to you shall not exceed the amount you paid for your Kọmply subscription in the 3 months prior to the claim.

11. Termination

You may cancel your subscription at any time from your account settings or by emailing hello@komply.com.ng. Access continues until the end of your current billing period. We reserve the right to suspend or terminate accounts that violate these Terms of Service.

12. Governing Law

These Terms of Service are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be subject to the jurisdiction of Nigerian courts.

13. Changes to These Terms

We may update these Terms of Service from time to time. We will notify you of significant changes by email or platform notice at least 14 days before they take effect. Continued use of Kọmply after changes take effect constitutes your acceptance of the updated terms.

14. Contact Us

• Email: hello@komply.com.ng
• Company: Redberry Technology Africa Limited
• Location: Lagos, Nigeria